Privacy Policy

1. Introduction

Welcome to Textora ("we," "our," or "us"). Textora is an AI-powered text scanner mobile application that extracts and organizes text from photos using advanced OCR (Optical Character Recognition) technology.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") available on iOS. Please read this privacy policy carefully. By using the App, you consent to the practices described in this policy.

Our Commitment: At Textora, your privacy is our foundation. We built Textora with a privacy-first approach — most text recognition happens directly on your device. We minimize data collection and are transparent about what we do collect.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: If you create an account, we collect your email address and password (encrypted).
• User-Generated Content: Scanned text, saved cards, notes, and reminders you create within the App. This data is stored locally on your device and, if you opt-in, synced to your personal cloud storage (iCloud/Google Drive).
• Support Communications: When you contact us for support, we collect the information you provide in your communications.

2.2 Information Collected Automatically

• Device Information: Device model, operating system version, unique device identifiers, and mobile network information for app functionality and compatibility.
• Usage Analytics: Anonymous app usage patterns, feature usage statistics, session duration, and interaction data to improve our services.
• Crash Reports: App crash logs, error reports, and diagnostic information for debugging and improving app stability.
• Subscription Data: Purchase history, subscription status, and transaction identifiers (processed through RevenueCat and Apple/Google).

2.3 Device Permissions

• Camera Access: Required to capture photos for text scanning. Photos are processed on-device and are not uploaded to our servers.
• Photo Library Access: Required to select existing photos for text extraction. We only access photos you explicitly select.
• Notifications: Optional permission for reminder notifications for saved items.

2.4 What We DO NOT Collect

• We do not collect or upload your photos to our servers
• We do not access your entire photo library—only photos you explicitly select
• We do not collect precise location data
• We do not collect contact information from your device
• We do not read your messages or emails

3. How We Use Your Information

We use the information we collect to:

• Provide OCR Services: Process images and extract text using on-device AI technology
• Store and Organize Content: Save and categorize your scanned cards, notes, and extracted text
• Manage Subscriptions: Process payments, manage subscription status, and provide access to premium features
• Send Reminders: Deliver reminder notifications for saved items (if you enable this feature)
• Improve the App: Analyze usage patterns to enhance features, fix bugs, and improve performance
• Provide Support: Respond to your inquiries and resolve issues
• Ensure Security: Detect and prevent fraud, abuse, and security incidents
• Comply with Legal Obligations: Meet applicable legal requirements

4. Data Storage and Security

4.1 On-Device Processing

All text recognition and OCR processing happens locally on your device using on-device AI. This means:

• Your photos never leave your device for OCR processing
• Scanning works offline without an internet connection
• We have zero access to your scanned content
• Your data cannot be compromised in a server breach

4.2 Local Storage

All your cards, scanned content, and reminders are stored securely on your device using iOS secure storage mechanisms.

4.3 Cloud Storage (Optional)

If you enable cloud backup, your data syncs to your personal cloud account (iCloud or Google Drive):

• Data is encrypted during transmission (TLS 1.3)
• Data is stored under your personal cloud account, governed by Apple's/Google's privacy policies
• You can disable cloud sync at any time in app settings

4.4 Data Retention

• User Content: Retained on your device until you delete it or uninstall the App
• Account Data: Retained until you delete your account
• Analytics Data: Retained for up to 24 months in anonymized form
• Crash Reports: Retained for up to 12 months
• Subscription Data: Retained as required by law and payment processors (typically 7 years)

4.5 Security Measures

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Secure credential storage using iOS Keychain
• Regular security audits and vulnerability assessments

5. Third-Party Services

We use the following third-party services to operate the App:

6. Data Sharing

6.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6.2 Limited Sharing

We may share information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our App (as listed in Section 5), bound by contractual obligations to protect your data
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect the rights, property, or safety of Textora, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

6.3 AI/ML Processing

All AI and machine learning processing for text extraction occurs on your device using Apple's Vision Framework (iOS). Your images and extracted text are not sent to external servers for AI processing.

7. Your Rights and Choices

7.1 GDPR Rights (EU/EEA Users)

If you are in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of data collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

7.3 How to Exercise Your Rights

• Access/Export Data: Use the "Export Data" feature in App Settings
• Delete Account: Use the "Delete Account" option in App Settings, or email us
• Opt-Out of Analytics: Toggle off "Share Analytics" in App Settings
• Contact Us: Email support@textora.app for any privacy-related requests

We will respond to verified requests within 30 days (or as required by applicable law).

8. Children's Privacy

Textora is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@textora.app. support@textora.app.

If we discover that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information.

COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA). We do not collect, use, or disclose personal information from children under 13 without verifiable parental consent.

9. International Data Transfers

Textora is operated from Azerbaijan. If you access the App from outside Azerbaijan, your information may be transferred to, stored, and processed in Azerbaijan or other countries where our service providers are located.

For EU/EEA users, we ensure appropriate safeguards for international data transfers through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Other legally recognized transfer mechanisms

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this page
• For significant changes, we will notify you through the App or via email
• Your continued use of the App after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: